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Premium Features ​

INFO

Changing the root company type always applies to the entire company hierarchy.

With a Premium company, you can:

  • Manage an unlimited number of devices (not limited to 5 devices).
  • Create and manage rules in the Alerts section.
  • Create and manage child companies.

Upgrade to a Premium Company ​

To upgrade a Free company to Premium, follow these steps:

  • Open the Companies list from the context menu and select your Root Company.
  • In the company menu, click the crown icon labeled Upgrade.

Request upgrade

  • Optionally, enter your company ERP ID. Otherwise, click Submit Request.
Request upgrade form
  • After submitting the request, an email is sent to the regional sales manager and a confirmation email is sent to you. The sales manager will contact you to discuss the upgrade details.

Downgrade a Premium Company ​

If you need to downgrade a Premium company to Free, follow these steps:

  • Reduce the number of devices to no more than 5.
  • Remove all child companies (only the Root Company may remain).
  • Send a downgrade request by email to wadmp@advantech.com.