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WebAccess/DMP Client App ​

To propagate managed configuration to a device, the device should be in a Synced and Online state. In the WebAccess/DMP Client Router App, synchronization must be enabled for configuration syncing to work (this option is enabled by default).

Client App Sync Enabled

Note

Enabling monitoring is not required for configuration propagation. Monitoring is used only for collecting and reporting metrics.

Handling Router-Side Changes ​

If configuration changes are made locally on the router (via the router's web interface), WebAccess/DMP overrides those changes only if the affected setting is defined as managed (desired) in WebAccess/DMP.

Managed (desired) values can be defined in the following ways:

  • By assigning a Configuration Profile.
  • By configuring an individual Field from the Configuration category. Fields can be created manually or selected and configured on the Desired Configuration tab of the device page.

Deleting the WebAccess/DMP Client App ​

To remove the WebAccess/DMP Client App from a device, the action must first be explicitly allowed at the company level.

  1. Open the company profile and click Edit.

  2. Enable Allow Client Uninstall and confirm the change.

    Allow Client Uninstall

  3. Navigate to the device's Desired Configuration page. A blue trash icon appears next to the WebAccess/DMP Client App.

    Client App Delete Option

  4. Click Confirm, then select Apply Desired Configuration to remove the Client App from the device.

    Confirm Client App Deletion

Caution

Once the WebAccess/DMP Client App is removed, the device can no longer communicate with WebAccess/DMP. Reinstalling the Client App then requires direct access to the router — see Install or Upgrade the Client App. This is why the action must be explicitly enabled at the company level.